Privacy Policy
This Privacy Policy describes how 17 Solutions LLC DBA Clean Kernel ("Clean Kernel," "we," "us," or "our"), located in Grafton, WI 53024, collects, uses, and protects information when you visit cleankernel.com or use our services.
1. Information We Collect
Information You Provide
When you submit our contact or quote request form, we collect:
- Name
- Email address
- Phone number (optional)
- City or ZIP code (optional)
- Device type and quantity
- Any message or details you include
We do not collect payment information through this website. Payment details are handled separately if and when a service is arranged.
Information Collected Automatically
When you visit our site, our web server and analytics software may collect:
- IP address (used for spam prevention and rate limiting, not stored long-term)
- Browser type and operating system
- Pages visited and time spent on the site
- Referring URL
We use Umami Analytics, a privacy-focused, self-hosted analytics tool that does not use cookies, does not track individuals across websites, and does not share data with third parties.
2. How We Use Your Information
We use the information you provide to:
- Respond to your quote request or inquiry
- Provide IT asset disposition, data destruction, or laptop resale services
- Send you a confirmation of your submission
- Improve our website and services
- Comply with applicable law
We do not sell, rent, or trade your personal information to third parties.
3. Spam Protection
Our contact form uses Cloudflare Turnstile to distinguish humans from bots. Cloudflare's privacy practices are described at cloudflare.com/privacypolicy. Turnstile does not use tracking cookies or behavioral advertising.
4. Cookies and Session Data
We use a temporary server-side session cookie solely to enforce rate limiting on form submissions (preventing spam). This cookie:
- Does not contain personal information
- Is not used for advertising or tracking
- Expires at the end of your browser session
We do not use advertising cookies, tracking pixels, or third-party cookies.
5. Data Retention
Inquiry information submitted through our contact form is retained only as long as necessary to respond to and fulfill your request. If no service relationship is established, we do not retain your data indefinitely. You may request deletion of your information at any time by contacting us.
6. Data Security
We implement reasonable technical and organizational measures to protect your information, including encrypted transmission (HTTPS), server-side input validation, and access controls. However, no method of internet transmission or storage is 100% secure.
7. Physical Device Data
When you bring us a device for data destruction or resale, we perform a certified wipe or physical destruction of storage media. We do not intentionally access, read, or retain any personal data found on devices. A certificate of destruction is provided upon request.
8. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through our site, please contact us so we can delete it.
9. Third-Party Links
Our website may contain links to third-party websites (e.g., Wisconsin DNR e-waste information). We are not responsible for the privacy practices of those sites and encourage you to review their policies.
10. Your Rights
Depending on your location, you may have rights to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of any future communications
Wisconsin residents have additional rights under Wisconsin consumer protection law. To exercise any of these rights, contact us at the address below.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Clean Kernel (17 Solutions LLC)Grafton, WI 53024
Contact form